Cookie Policy
Last Updated: 18 August 2026
This Cookie Policy explains how Tunbridge Wellness uses cookies and similar technologies to recognize you when you visit our directory. It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
2. Strictly Necessary Cookies (Essential)
These cookies are strictly necessary to provide you with services available through our website and to use some of its features. Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions.
- Authentication (Firebase): We use secure tokens to identify you when you log in, ensuring that your account and preferences stay secure as you navigate the directory.
- Security (Stripe): If you are a practitioner paying for a listing, our payment processor uses essential security cookies to prevent fraud.
- System Functionality: Routing traffic and ensuring the website loads quickly and securely via our hosting providers.
3. Analytics and Performance Cookies
We may use analytics services to help us understand how users engage with the Tunbridge Wellness community. These cookies track things like how long you spend on the site and the pages you visit so we can continue to produce engaging content. We only deploy these cookies if you give us your explicit consent via our cookie banner.
4. Third-Party Content
In some cases, we use third-party services that may set their own cookies. For example, if you subscribe to our newsletter via our Substack forms, or if we embed a video, those external platforms may use cookies to track your interaction with their embedded content.
5. How can I control cookies?
You have the right to decide whether to accept or reject non-essential cookies. You can also amend your web browser controls to accept or refuse cookies outright. If you choose to reject strictly necessary cookies via your browser settings, you may still use our website, but your access to some functionality (such as logging into your account) will be restricted.
6. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at tunbridgewellness@gmail.com.